All package elements will be rendered invalid if resold. All packages and contents are non-transferable; no refunds or exchanges; all sales are final. Package items subject to change. Your merchandise will be shipped within 4 weeks of purchase. Please note that the information provided at the time of purchase (e-mail and mailing address) is the same information that will be utilized for shipping and individual contact requirements where applicable. 23/7 Global, the artist, and each of their respective affiliated parties and individuals are not responsible for outdated or inaccurate information provided by you. If you have any questions regarding your VIP package elements, or have not received your package information within 24 hours of the event date, please email firstname.lastname@example.org. Please add email@example.com to your email safe senders list to ensure receipt of all necessary VIP information.